Comcast High-Speed 2go Uživatelský manuál stáhnout pdf (Strana 22)

Troubleshooting

continued

WiFi LED On But No Internet

IftheLEDlightnexttotheWiFiRadiosymbolison,

but you cannot connect to the Internet, verify that your

Comcast Mobile Broadband device has been properly

installed and activated.

Refer to the user documentation provided with your

Comcast Mobile Broadband device, or contact us at

1-866-206-2182.

Mobile Broadband device with active High-Speed 2go

service plugged into Mobile Hotspot, but no Internet

If your Comcast Mobile Broadband device has been

properly installed and it still does not connect to the

Internet,GENTLYpresstheMobileBroadbanddeviceto

verifythatitisfullypluggedintotheUSBportonyour

Mobile Hotspot.

If your Mobile Broadband device is not fully plugged in

to the Mobile Hotspot, disconnect and then reconnect

the device.

Mobile Broadband Device Plugged In But No Internet

If your Mobile Broadband device is fully plugged into the

USB port on your Mobile Hotspot, but the LED light next

to the Device Connection symbol on the Mobile Hotspot

is red, orange, or off, or you have no LED light visible

on the Mobile Broadband device itself, contact us at

1-866-206-2182.

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Comcast High-Speed 2go Uživatelský manuál Strana 22